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F & Q
We are an aroma diffuser manufacturer with more than 20 years of history, offering OEM & ODM services. Welcome to visit our factory.
What's the MOQ of your product?
MOQ ranges from 1000 pcs, depending on different sizes, items, designs and processes. Please send us an inquiry for more details.
Are the products designed by your own team?
We have a professional design and R&D team that releases new models every month.We also offer customized OEM designs and can provide you with our latest artwork on a monthly basis.
What diffusion technologies do your diffuser use?
Our products cover a full range of advanced diffusion technologies, including ultrasonic diffusion, Microporous, Air Pump diffusion, Heat diffusion, Electric Incense Burner, Car Fragrance, Fan diffusion, Passive diffusion, etc.
How do you ensure product quality?
After finalizing the product's design, we 3D print prototypes for functional testing, and run trial production for aging tests before mass production. We implement full-process quality control: incoming material inspection, in-assembly re-inspection, 100% aging test, pre-packaging functional test, and 30% random inspection before shipment, ensuring every unit meets quality standards.
Are your products conforming to our standards?
Our products can pass the testing as you require, e.g.: CE, RoHS, PSE, ETL, FCC, etc.
What materials are used to make the diffusers?
Our diffusers are crafted with high-quality, eco-friendly and safe materials, including ceramic, resin, glass, cement, light wood, metal, fabric, etc. The inner water tank is made of food-grade PP material that is BPA-free.
Is it OK to print my logo & use your own artwork?
Please send your artwork to us, we can make it. We can support to make it in small order quantity.(the cost will be differentbased on different quantity).
How long does it typically take to get the products?
Depending on if you would like to customize your essential oil diffuser or not, and is also dependent upon the speed of clearance and logistics, but we can guarantee to send the Conventional sample of aroma diffuser in 3-7 working days. Trial order within 30 working days; Bulk order: 45 working days. All the aroma diffuser that we made are popular, but not all markets are the same.
For example, some europe customers love the ceramic wood diffuser. So if you are considering buying them, it is best to ask our experienced advisers.
Does the diffuser need to be plugged in or does it have a battery?
It depends on the diffusers you used. Normally our need to be plugged in in order to work, they all come with a 1.0m/1.5m cord. We also offer USB powered diffuser, they come with the cable only, or a power adapter, please check the details page.
F & Q About Aroma DIffuser Wholesale
Does the diffuser automatically turn off when it runs out of water?
Yes. When it runs out it turns off automatically.
Does the diffuser produce cold or warm mist?
Cold. The cold water turns into mist by means of high frequency vibrations, causing a cold mist. So no hot steam!
Does your diffusers heat water?
Water dose not heat inside, but it will become hot after several hours of use. Factors influencing the temperature of the water include the ambient temperature, the heat of the water placed in the unit, and the electrical current flowing through the unit. It is quite normal that water temperatures rise over time. Particularly if it went on all day. Water should be no more than 30 to 40℃.
How do I clean my diffuser?
Carefully pour out any remaining water from the tank with the air outlet facing up. Clean the inside with lukewarm water and a cotton pad. Gently wipe the small round sensor with a cotton swab.
Clean at least once a week if used daily. Regular cleaning extends the life of your diffuser. When not in use, keep it free of water and oil to prevent buildup, which can reduce mist performance.
For deep cleaning: mix ¼ cup white vinegar with warm water, soak the tank for 3 hours (do not turn on while soaking). Drain, gently wipe the vibrating disk with a cotton swab (do not press hard), rinse, then refill with clean cool water.
Is it safe for pets and children?
Since there is no heat sources, the diffuser is safe for children and pets. They are just filled with cold tap water and a few drops of essential oils. They can also be left safe because all diffusers have an automatic shut-off function.
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